• 1 min de lectura
• 1 min de lectura
The Ritz-Carlton Yacht Collection licensed Versonix Seaware, a reservation and voyage management platform that will support the line's ability to deliver tailored service, enhance guest engagement and strengthen relationships with travel advisors worldwide.
By leveraging Seaware's reservation, inventory and guest management capabilities, The Ritz-Carlton Yacht Collection will further enhance its ability to anticipate guest preferences, streamline booking interactions and support the high-touch service standards for which the Ritz-Carlton brand is known.
"Luxury is defined by exceptional experiences delivered with effortless precision, and Seaware was built to help travel companies create those experiences through intelligent technology," Versonix COO Yuri Polissky said. "As The Ritz-Carlton Yacht Collection's fleet and guest community continue to grow, Seaware provides the technological foundation to support personalized service, operational excellence and the seamless journey guests expect from a world-class luxury brand."
Designed specifically for the cruise and leisure travel industry, Seaware enables guest management, voyage reservations, travel advisor connectivity and operational efficiency through a unified platform. The technology helps ensure guest preferences, booking details and service requirements are managed consistently across every touchpoint.
Fuente: sea-trade cruise
