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The Ritz-Carlton Yacht Collection has licensed Versonix Seaware, a reservation and voyage management platform.
"We are honored to partner with The Ritz-Carlton Yacht Collection, a brand that has set the standard for luxury hospitality worldwide," said Yuri Polissky, COO of Versonix.
"Luxury is defined by exceptional experiences delivered with effortless precision, and Seaware was built to help travel companies create those experiences through intelligent technology," added Polissky.
"As The Ritz-Carlton Yacht Collection's fleet and guest community continue to grow, Seaware provides the technological foundation to support personalized service, operational excellence and the seamless journey guests expect from a world-class luxury brand. We are excited to support The Ritz-Carlton Yacht Collection as it continues to redefine luxury yachting."
The company said in a statement that by leveraging Seaware's reservation, inventory and guest management capabilities, Ritz-Carlton will further enhance its ability to anticipate guest preferences, streamline booking interactions and support the high-touch service standards.
The implementation will also support the company's ability to deliver tailored service, enhance guest engagement and strengthen relationships with travel advisor partners worldwide.
The Ritz-Carlton Yacht Collection added that the platform is designed specifically for the cruise and leisure travel industry, and that it enables:
Fuente: cruise industry news
